Website Performance Manager
Job Summary
Responsible for managing client relationships, the full-time remote Website Performance Manager will drive the vision and delivery of website products for automotive dealership clients, ensuring customer satisfaction and retention while addressing inquiries and enhancing product offerings.
Key responsibilities
- Build and maintain relationships with a portfolio of clients, ensuring their needs drive priorities and decisions
- Execute monthly reporting on KPIs and customer engagement to maintain healthy client relationships
- Collaborate with inter-departmental teams to provide proactive support and streamline services for clients
Required qualifications
- BS/BA in a related discipline or equivalent combination of education and experience
- 2-3 years of experience in retail automotive digital strategy or management
- Strong understanding of dealership operations and digital marketing strategies
- Google certifications in Ads, Analytics, or related areas
- Proficiency in Salesforce and MS Office, along with a working knowledge of HTML and website analytics tools
Complete Job Description
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