Weekend Auction Support Specialist

Job Summary

To support a vibrant automotive community, the part-time Weekend Auction Support Specialist will guide sellers through the live auction process, ensuring exceptional customer service and prompt responses to inquiries while working remotely.

Key responsibilities:

• Serve as the primary point of contact for sellers during the live auction experience, providing exceptional customer service
• Monitor live auction activity and respond promptly to seller inquiries and issues
• Manage updates and corrections to auction listings, ensuring accuracy and a high-quality user experience

Required qualifications:

• 5+ years of experience in customer service, account coordination, or a related customer-facing role
• Strong empathy and active listening skills with a genuine desire to help others succeed
• Proven ability to manage multiple priorities and stakeholders in a fast-paced environment
• Exceptional organizational and time-management skills
• Interest in and familiarity with enthusiast, collector, or classic vehicles is highly preferred