Weekend Auction Support Specialist
Job Summary
As a fully remote Weekend Auction Support Specialist, the candidate will manage seller interactions throughout the live auction process, ensuring exceptional customer service and timely responses to inquiries while working a weekend schedule.
Key Responsibilities
- Serve as the primary point of contact for sellers during their live auction experience, providing support from auction launch to completion
- Monitor live auction activity and respond promptly to seller communications and inquiries
- Manage updates and corrections to auction listings, ensuring accuracy and quality in the user experience
Required Qualifications
- 5+ years of experience in customer service, account coordination, or a related customer-facing role
- Strong empathy and active listening skills with a genuine desire to assist others
- Proven ability to manage multiple priorities and deadlines in a fast-paced environment
- Interest in and familiarity with enthusiast, collector, or classic vehicles is highly preferred
- Ability to work a weekend schedule (Sun-Wed or Wed-Sun) as required for the role
Complete Job Description
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