Weekend Care Advisor

Job Summary

A company is looking for a Weekend Care Advisor, responsible for ensuring a seamless member experience during off-hours, weekends, and holidays.

Key Responsibilities

• Execute and manage all backend operational tasks for member imaging processes during off-hours
• Partner with sites to ensure scheduling and retrieval of radiology reports and images for weekend members
• Identify and implement solutions to enhance operational efficiency and member satisfaction

Required Qualifications

• 1-5 years in a customer service and operations role
• Bachelor's degree or higher
• Must be available to work weekends and flexible for holidays and evening hours
• Strong process management and execution skills
• Familiarity with a medical environment is a plus