Weekend Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Weekends).

Key Responsibilities

• Manage client repair and maintenance needs and maintain positive client relations
• Handle customer calls and email requests, scheduling and overseeing service completion
• Assist the Team Lead with reporting, escalations, and training junior team members

Required Qualifications

• High school diploma required
• 4+ years of customer service experience preferred
• Proficiency in Microsoft Word, Excel, and Outlook
• Preferred experience as a CSRIII and property maintenance experience
• Undergraduate degree or internship preferred