Weekend Customer Service Representative

Job Summary

A company is looking for a Weekend Customer Service Representative - PT.

Key Responsibilities

• Answer inbound phone calls for product lines with a polite and attentive attitude
• Respond to assigned emails within 24 hours and maintain client relationships
• Follow customer service practices and escalate issues to management when necessary

Required Qualifications

• 0-1 year of experience in a customer service role or call center
• Must maintain a polite and professional demeanor at all times
• Ability to quickly learn complex software applications
• Basic knowledge of major internet browsers and Microsoft Excel and Word
• Must have a cellphone or personal device for multi-factor authentication and a minimum internet speed of 10Mbps down