Weekend Night Shift Customer Support

Job Summary

A company is looking for a Weekend-Night Shift Call Center Customer Support Representative.

Key Responsibilities

• Answer inbound calls and respond to customer inquiries or escalate as necessary
• Record call details and manage account history, ensuring timely responses to inquiries
• Perform data entry and validate records within a proprietary database

Required Qualifications

• Minimum of 2 years of call center experience
• High school diploma or G.E.D. required
• Ability to work a weekend night shift from Wednesday to Sunday
• Proficient in data gathering and verification from digital sources
• Must have a quiet workspace and reliable internet connection