Wellness Coordinator

Job Summary

A company is looking for a Wellness Coordinator responsible for providing care coordination and administrative support for members with behavioral health and substance abuse needs.

Key Responsibilities

• Engage with members through inbound and outbound communication, screening for gaps in care
• Provide administrative support by documenting in electronic systems and coordinating with clinical teams
• Educate members on behavioral health benefits and connect them with appropriate resources

Required Qualifications

• High School Diploma or GED
• 2+ years of managed care or call center experience
• 1+ years of computer proficiency experience
• Experience handling sensitive issues with confidentiality
• Access to a designated quiet workspace with high-speed internet