West Virginia Call Center Representative

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities

• Coordinate physician schedules and manage appointment flow
• Contact patients for appointment rescheduling and follow-up
• Maintain accurate patient records and ensure compliance with documentation standards

Required Qualifications

• Minimum of 2 years of medical and/or clinical experience
• High school diploma
• Ability to work independently with limited oversight post-training
• Familiarity with call center remote work technology requirements
• Willingness to be on-site 2-3 times per month for training