West Virginia Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support customer inquiries and sales in a remote setting.

Key Responsibilities

• Handle inbound calls to assist customers with inquiries regarding insurance policies, coverage, and billing issues
• Provide information on products and services to ensure customers have appropriate insurance coverage
• Demonstrate empathy and support customers in filing new claim reports following accidents

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales roles, with training provided for unlicensed candidates
• Ability to multitask and navigate multiple computer systems
• Availability for a full-time schedule, including evenings and weekends
• Designated workspace free from distractions and high-speed internet connection required