West Virginia Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support customer needs in a remote environment.

Key Responsibilities

• Handle inbound calls to assist customers with inquiries regarding insurance policies, coverage, and billing issues
• Provide information about products and services while ensuring appropriate insurance coverage
• Support customers in setting up new claim reports and offer additional products as needed

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales roles, with training provided for unlicensed candidates
• Ability to multitask and navigate through multiple computer systems
• Experience in customer service is preferred
• Must have a designated workspace and high-speed internet for remote work