WFM Analyst II

Location: Remote
Compensation: Salary
Staff Reviewed: Mon, Feb 05, 2024
This job expires in: 7 days

Job Summary

A company is looking for a WFM Analyst II.

Key Responsibilities:
  • Interpret trends, gaps, opportunities, and patterns
  • Analyze and evaluate workforce metrics to improve capacity planning
  • Complete all short-term forecasting for operations

Required Qualifications:
  • Proficiency in workforce planning, scheduling, and performance analysis
  • Experience with workforce management software tools
  • Proven track record of optimizing workforce efficiency and performance
  • Strong statistical/mathematical knowledge and technical expertise
  • Strong database knowledge and experience building enterprise grade business intelligence using SQL preferred

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