Wholesale Support Administrator

Job Summary

To enhance the efficiency of the Wholesale Sales Team, the full-time remote Wholesale Support Administrator will manage partner onboarding, maintain application data accuracy, and support internal workflows while delivering exceptional service to partners and team members.

Key responsibilities

• Coordinate with the Approvals Department to facilitate the onboarding and approval of new partners
• Review and maintain completeness of incoming partner application packages and ensure compliance documentation is organized
• Build and maintain positive relationships with partners by assisting with document collection and troubleshooting across multiple platforms

Required qualifications

• 1-2 years of sales or mortgage industry experience preferred
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
• Experience working with CRM platforms and loan origination systems
• Strong organizational, time-management, and prioritization skills
• Ability to work independently in a fast-paced environment while collaborating effectively with cross-functional teams