Wireless Business Manager

Job Summary

To support strategic wireless customer relationships, the full-time Wireless Business Manager will manage cross-functional coordination across multiple departments, develop customer relationships, and drive revenue growth while working remotely.

Key responsibilities

• Partner with sales and account management teams to support growth initiatives and coordinate successful sales opportunities for assigned wireless customers
• Collaborate with internal teams to resolve operational issues, facilitate customer communications, and support customer business reviews
• Maintain a strong understanding of customer contracts and service requirements to advocate for customer needs and ensure compliance with agreements

Required qualifications

• Bachelor's degree in business, telecommunications, Information Systems, engineering, or a related field; equivalent industry experience may be considered
• Minimum of 5 years of experience in telecommunications, wireless, or related customer-facing roles
• Experience working with major wireless carriers such as Verizon, AT&T, or T-Mobile preferred
• Strong analytical skills with the ability to identify risks and opportunities for operational improvements
• Experience managing customer relationships and coordinating activities across multiple internal organizations