Wisconsin Licensed Account Specialist

Job Summary

Processing litigated accounts for patients represented by attorneys, the full-time Wisconsin Licensed Account Specialist will handle communications with legal representatives and patients, ensuring compliance with industry regulations while working remotely.

Key responsibilities

• Processes litigated accounts by contacting attorneys and collecting relevant patient information
• Follows compliance procedures while documenting interactions in internal technology platforms
• Educates patients and attorneys on the healthcare revenue cycle and repayment programs

Required qualifications

• High school diploma or GED
• 9+ months of experience in collections, legal, or insurance industry
• 1+ year(s) of experience making sound decisions and resolving problems preferred
• Must reside in the state of Wisconsin