Wisconsin Licensed Care Navigator

Job Summary

A company is looking for a Telephonic Care Navigator.

Key Responsibilities

• Conducts telephonic outreach to members and educates them on care gaps
• Assists members with social determinants of health and connects them to community resources
• Maintains adherence to schedule, metrics, and confidentiality regulations

Required Qualifications

• High School Diploma / GED or equivalent work experience
• At least 1 year of call center or telephonic customer service experience
• 1+ years of professional experience in an office setting using telephone and computer
• 1+ years of experience in Healthcare, insurance, or community outreach
• Ability to work from home with high-speed broadband access