Wisconsin Licensed Collections Representative

Job Summary

A company is looking for a Collections Representative (WI).

Key Responsibilities

• Contact consumers with past due balances to help them find resolutions
• Negotiate acceptable payment arrangements while maintaining professionalism and empathy
• Participate in ongoing training and adapt to performance expectations for potential commission-based compensation

Required Qualifications

• Experience in resolving challenging customer situations is required
• Professional communication skills suitable for conflict resolution are essential
• Ability to self-manage in a remote work environment is necessary
• Private workspace and reliable internet connection are mandatory for remote work
• Experience in medical or bill collection is welcomed but not required