Wisconsin Licensed Customer Service Representative

Job Summary

A company is looking for a Healthcare Customer Service Representative (WI).

Key Responsibilities

• Manage inquiries and concerns related to billing and insurance through inbound and outbound calls
• Resolve complex billing and insurance issues while offering payment options and facilitating payments
• Maintain documentation of account information and adhere to company policies and guidelines

Required Qualifications, Training, and Education

• High School Diploma or equivalent (GED) required
• Prior work experience in a call center and healthcare customer service setting is preferred
• Familiarity with medical billing and coding is preferred
• Working knowledge of health insurance and experience in a medical office is preferred
• Prior supervisory experience is welcome in this growing company