Wisconsin Licensed Healthcare Customer Service

Job Summary

A company is looking for a Healthcare Customer Service Representative.

Key Responsibilities

• Manage inquiries and concerns related to billing and insurance through inbound and outbound calls
• Resolve complex billing and insurance issues while maintaining a high level of customer service
• Document account information accurately and operate with minimal management guidance

Required Qualifications

• High School Diploma or equivalent (GED) required
• Prior experience in a call center and healthcare customer service setting preferred
• Familiarity with medical billing and coding preferred; certifications are welcome
• Ability to navigate multiple computer applications and databases
• Reliable and responsible with a strong focus on work in a remote environment