Wisconsin Licensed Insurance Specialist

Job Summary

A company is looking for an Insurance Specialist - Collections.

Key Responsibilities

• Serve as a liaison between the business, clients, patients, and insurance companies through various communication channels
• Submit claims to insurance providers and manage account resolutions while adhering to department processes and industry regulations
• Engage with callers to confirm information, diffuse conflict, and contribute to workflow development for incoming clients

Required Qualifications

• High School Diploma or GED required; Associate's Degree or two years of college preferred
• Minimum of 1 year of customer service experience, preferably in a contact center environment
• Experience in a fast-paced environment with multi-tasking capabilities
• At least 1 year of experience with medical insurance, coding, or billing in a professional setting