Wisconsin Licensed IS Business Automation Specialist

Job Summary

A company is looking for an IS Business Automation Specialist.

Key Responsibilities

• Define and implement system changes for W-2 and related programs based on policy and procedural updates
• Conduct business requirements gathering and User Acceptance Testing (UAT)
• Provide technical support and documentation for system users and technical staff

Required Qualifications

• Experience leading work groups with diverse stakeholders
• Experience with human service programs (e.g., Wisconsin Works, FoodShare)
• Experience in business requirements gathering and documentation
• Experience in User Acceptance Testing (UAT)
• Technical support experience, including writing user guides and troubleshooting