Wisconsin State IT Operations Manager

Job Summary

Wisconsin State IT Operations Manager oversees daily business activities in a full-time, salaried position, focusing on streamlining processes, ensuring compliance, and providing expert analysis for IT initiatives.

Key Responsibilities

• Streamline business processes and ensure compliance within the Bureau of Information Technology Services
• Conduct expert-level analysis and provide recommendations for operational communication and procurement activities
• Lead initiatives for continuous improvement and business continuity across all BITS sections

Required Qualifications

• Experience leading operations in an IT organization with over 200 employees or contractors
• Experience creating and managing policies and processes in an IT-related field
• Experience leading enterprise-wide groups for IT decision making
• Experience in collecting and analyzing IT metrics for large IT organizations
• Experience overseeing procurement activities in a large IT organization