Job Summary

CORT is a Berkshire Hathaway Company that has been in business since 1971. We are one of the country's leading service providers to businesses and individuals in transition. CORT is the world's leading provider of furniture rental, tradeshow and event furnishings, and relocation and transition services. We have locations throughout the U.S. and in the UK. As an organization, CORT's greatest assets are the more than 2,000 employees working nationwide. Today, CORT has more than 100 showrooms, clearance centers and distribution facilities across the United States, operations in the United Kingdom and a Global Network of partners servicing more than 70 countries around the world. CORT is the nation's leading provider of transition services, helping millions of individuals and more than 80 percent of Fortune 500 companies with their event and relocation needs making a house a home, an office a great place to work and an event a memorable celebration. CORT has an opening for a full time Internet Account Executive (IAE) to work from a home office. This position is a home-based inside sales/customer service position. The candidate must be available to assist customers for 8 hours per day via the phone until 9:00 p.m. EST/ 8:00 p.m. CST/ 6:00 p.m. PST. The schedule will primarily be Monday through Friday with several Saturdays throughout each quarter. The hours may fluctuate due to seasonality and customer demand. The role is a combination of inbound sales calls and outbound calling to customer inquiries. No cold calling is required. Wage Range: $15+/hour (depending on experience) Goal attainment in order to drive revenue – The IAE will assist customers and will utilize selling skills, product knowledge, and added value selling in order to gain commitments from them to utilize CORT's services. The IAE will utilize the phone as the primary sales tool and email communication as a secondary tool. Utilize Technology as Selling Tools – Apply working knowledge of CRM system (Salesforce) to manage the customer's sales cycle. Also utilize Outlook, Internet Explorer and Word as required. Proficiency in navigating the Internet in order to assist customers is essential. Meet Productivity Goals and Standards While Working with the Internet Customers – The IAE is tasked with greeting all new customers daily and within time guidelines as well as responding to any customer's replies within 24 hours. Follow up dates are to be achieved to keep multiple customers moving through sales cycles. Communication with Customers – The IAE is responsible for professional communications with customers to uncover and fulfill their needs, and to provide friendly and empathetic guidance and support during the relocation process. Inter-company Communication – The IAE is responsible to communicate daily productivity and any customer service situations that need to be resolved in a timely manner to his/her Supervisor. Communication with all company employees must be professionally executed following phone and email etiquette guidelines. Work Independently/Manage the Home Office – The IAE is tasked with creating a routine and disciplines that will allow the work to be completed efficiently and within deadlines. Must have a High School Diploma or equivalent Bachelor's Degree preferred Experience in a rental/leasing industry preferred Experience in a call center environment preferred Ability to build solid bu siness relationships Polished communication and presentation skills Apply Here: http://www.Click2apply.net/brkxry6mzq7r8f8f PI97611324

SH: 5/2