Work from Home Social Media and Customer Service Administrator

Job is Expired
Location: Nevada
Compensation: Please send rates
Staff Reviewed: Thu, Jul 06, 2017

Job Summary

We are a leading superfoods company looking to hire an experienced, self-motivated and incredibly driven individual. The successful candidate will be someone who can work independently with minimal supervision, yet as part of our growing team to collaborate and get things done. This social media co-ordinator role is full time, and on an ongoing basis. We need someone who is thorough and who thrives on output, results, organization and excellence.

The ideal person will be proficient in the use of multiple social media platforms and enjoy both the alternative health scene and engaging with customers. We are looking for a creative individual to create and maintain a strong online presence for Sari Foods by designing posts to maintain readers' interest and create buzz around new products. In addition, the successful candidate will support the team by developing an optimal posting schedule, considering customer engagement metrics and suggesting new ways to attract prospective customers, like promotions and competitions all whilst maintaining the image and ethos of Sari Foods.

Working closely with the team, the ideal person will ensure a cohesive social media identity, reporting on testimonials and feedback from customers and facilitating online conversations, responding to queries when required whilst measuring, testing, and reporting on social media activity.

We are looking for someone who is flexible, efficient and fast paced. There really is no such thing as a typical day around here - there are long and short term projects and many kinds of inquiries on which to follow up. You must be able to juggle many things at once without dropping a single one.

Since most of our customer interactions are written, it is essential that you have excellent writing skills. We need someone who can communicate clearly and concisely in writing and who understands the importance of grammar, spelling, and punctuation. If you cringe when you see a typo in a book or news article - we are looking for you!

The hours are flexible, but include weekday as well as weekend assigned shifts to expand our customer accessibility as we continue to grow.

Why work for us? We aim to support, validate, inspire, and understand our customers. More than a company, we are a community and we are on a mission to help people feel their best. We are looking for someone who shares these values and also strives to make a difference in what they do.

We are very high performing, dedicated and self-managing and are looking for someone similar. Our ideal candidate will be able to work closely with other team members to complete various tasks, so we also need a supportive team player. At the same time, you must be able to work independently - we do not want to have to double check your work. Most of our communication is in English, but multi-lingual applicants are encouraged to apply!

HOW TO APPLY:

If this describes you AND you think you can make the cut, please email us your resume and cover letter in PDF format to abby (at) sarifoods (dot) co.

In your cover letter, please answer the following questions in bullet points:

Why are you interested in this role?

What makes you the most qualified?

How can we be confident that you are able to successfully work from home, in a self-managed role?

Describe the last 3 bosses/managers you had and why you loved and why you hated working for them.

Tell me about your goals (long and short-term) as well as your ideal situation, hours, and monthly rate.

What is your interest in health and the alternative health space?

What online tools do you use regularly?

What is your biggest grammar pet peeve?
SH: 7/6

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