Work-Life Consultant

Job Summary

A company is looking for a Work-Life Consultant to assist military members and their families by providing exceptional service and resources.

Key Responsibilities

• Assess employee needs through targeted questioning and gather personal information
• Conduct research to find referrals that meet client needs and provide clear explanations of issues
• Deliver high-quality customer service through various communication channels and perform quality assurance callbacks

Required Qualifications

• Must be a US Citizen
• Ability to organize and prioritize effectively
• Experience in delivering friendly and empathetic customer service
• Proficient in conflict resolution
• Strong organizational and interpersonal skills