Workday Analyst Tier 1

Job Summary

A company is looking for a Workday Analyst (Tier 1 / Generalist) to provide operational support during the Workday Student implementation.

Key Responsibilities

• Serve as the primary point of contact for Tier 1 Workday support requests
• Troubleshoot and resolve basic Workday issues, escalating complex items as needed
• Manage and respond to incoming tickets, coordinating with internal teams for user requests

Required Qualifications

• Workday Certification (any module) required for system access
• Hands-on experience supporting Workday in a functional or analyst capacity
• Experience working in a ticketing or support environment
• Ability to triage issues, prioritize tasks, and manage workload independently