Workers' Comp Claims Assistant

Job Summary

Supporting the claims operations team, the full-time Workers' Comp Claims Assistant will provide clerical, administrative, and customer service support remotely, ensuring efficient claim administration and documentation management.

Key Responsibilities

• Receive and process claim notices, establish new claim files, and maintain accurate documentation
• Manage incoming and outgoing mail, organize claim documentation, and prepare correspondence and reports
• Answer inquiries from stakeholders and provide professional customer service while escalating urgent matters as needed

Required Qualifications

• High school diploma or equivalent
• 1+ years of administrative, clerical, customer service, or insurance-related experience
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel
• Strong data entry and organizational skills with a commitment to accuracy
• Ability to manage multiple priorities in a deadline-driven environment