Workers' Compensation Claims Adjuster

Job Summary

Managing complex workers' compensation claims, the full-time Senior Claims Adjuster will independently handle all aspects of claims from set-up to closure, ensuring compliance with regulations while delivering exceptional customer service in a remote capacity.

Key responsibilities

• Independently evaluate and manage high dollar, high exposure claims, ensuring timely and accurate compensability decisions
• Serve as a primary contact for partner agents and customers, providing claim guidance and status updates
• Advocate for an industry-leading claims customer experience while identifying opportunities for operational improvements

Required qualifications

• High School Diploma or equivalent; Bachelor's Degree or equivalent experience preferred
• Minimum of 5 years of workers' compensation claim adjusting experience required
• Active licensing in applicable states is required
• Advanced knowledge of jurisdictional regulatory and statutory requirements
• Experience with claim adjudication, medical, and litigation management