Workers' Compensation Coordinator

Job Summary

To support a dynamic healthcare environment, the full-time Workers' Compensation Coordinator will manage the scheduling of appointments, coordinate referrals, and collaborate with payers and patients to obtain necessary authorizations while working remotely.

Key responsibilities

• Schedule Workers' Compensation appointments and manage referral coordination from various sources
• Obtain initial and pre-authorizations for treatment from payer contacts before scheduling appointments
• Verify patient intake forms and maintain accurate patient records in the Athena system

Required qualifications

• Bachelor's Degree in Public Health, Business, Hospitality Management, or a related field preferred
• Experience with patient scheduling and managing Workers' Compensation appointments
• Familiarity with payer contacts, including nurse case managers and adjusters
• Proficiency in Microsoft Office, CRM systems (Salesforce), and outpatient scheduling systems (e.g., Athena, Epic)
• Bilingual in Spanish is a plus