Workforce Analyst

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Wed, Jun 18, 2025

Job Category: Human Resources

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Workforce Analyst to join its Workforce Management team.

Key Responsibilities

Conduct in-depth analysis of workforce data to identify trends and provide actionable recommendations
Develop and maintain reports and dashboards to monitor operational performance
Collaborate with cross-functional teams to refine forecasting and scheduling processes

Required Qualifications

4+ years of experience in Workforce Analysis
Expert proficiency in Excel and SQL
Proficiency with Workforce Management software, preferably Assembled
Experience with data visualization tools is a plus
Familiarity with contact center operations and scheduling constraints

COMPLETE JOB DESCRIPTION

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Job is Expired

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