Workforce Control Clerk

Location: Remote
Compensation: Salary
Staff Reviewed: Wed, May 15, 2024
This job expires in: 19 days

Job Summary

A company is looking for a Workforce Control I clerk.

Key Responsibilities:
  • Work on routine assignments related to monitoring call volume and staffing data
  • Research inquiries using various tools and databases
  • Ensure workers are performing in accordance with quality and performance standards

Required Qualifications:
  • Experience in FSA Department of Education preferred
  • Prior Workforce Management experience preferred
  • Excel Knowledge preferred
  • Must reside in the U.S. and be a U.S. citizen
  • High School diploma or equivalent with 0-1 years of experience

COMPLETE JOB DESCRIPTION

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