Workforce Identity Operations Analyst

Job Summary

A company is looking for an Operations Analyst, Workforce Identity.

Key Responsibilities

• Monitor and maintain availability of identity platforms such as Microsoft Entra ID, Okta, and Active Directory
• Process access requests, troubleshoot identity-related issues, and resolve incident tickets within SLA
• Deploy and manage Privileged Access Management solutions to secure administrative accounts and enforce least-privilege principles

Required Qualifications

• 4+ years of experience in Identity & Access Management operations or related IT support roles
• Hands-on experience with identity platforms such as Microsoft Entra ID, Okta, and Active Directory
• Familiarity with Privileged Access Management tools (e.g., CyberArk, BeyondTrust)
• Understanding of compliance frameworks and security best practices
• Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)