Workforce Management Specialist

Job Summary

A company is looking for a Workforce Management Specialist for a temporary assignment.

Key Responsibilities

• Provide direct support for Workforce Management systems applications, including troubleshooting and problem resolution
• Review and process payroll corrections, access requests, and perform payroll close tasks
• Maintain communication with customers regarding resolution progress and ensure satisfaction with outcomes

Required Qualifications

• High School Diploma or Equivalent (GED) required; Bachelor's Degree preferred
• Minimum of 2 years of relevant experience required
• Functional and technical expertise in Workforce Management systems and business operations
• Understanding of data fields, data flow, and system capabilities
• Ability to assist with organizing training and support for end users