Workforce Manager

Job Summary

A company is looking for a Manager - Workforce Services CDC (remote, temporary).

Key Responsibilities

• Oversee daily operations, including staffing, performance monitoring, and compliance
• Manage subcontractors and ensure project compliance with regulations and policies
• Develop and implement operational policies and performance goals for staff

Required Qualifications

• Bachelor's Degree in a related field with 5+ years of experience in Workforce Management
• 3+ years of experience supervising or managing staff
• Call Center experience is required
• An equivalent combination of experience and education may be considered
• Must provide own computer equipment during training