Workforce Manager with Secret Clearance

Job Summary

A company is looking for a Workforce Manager.

Key Responsibilities

• Manage daily operations of work order management, including receiving, recording, assigning, and tracking work orders
• Develop work procedures and schedules to ensure efficient resource use and compliance with performance work statement requirements
• Implement customer satisfaction programs and ensure timely communication with customers regarding service requests and disruptions

Required Qualifications

• High School diploma or equivalent; Technical, Associates, or Bachelor Degree preferred
• Must have a current, valid U.S. Passport and Driver's License
• Must maintain a valid U.S. SECRET or Interim Secret Security Clearance prior to deployment
• Minimum of one year of experience managing CE NexGen IT
• Knowledge of SMS Builder Database