Workforce Specialist

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Fri, Apr 25, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Workforce Specialist to support contact center operations through effective workforce planning and management.

Key Responsibilities

Manage workforce planning and scheduling
Ensure efficient workflow and high-quality customer service
Implement continuous improvement strategies

Qualifications & Requirements

Bachelor's degree in business administration or related field preferred
Minimum of 3 years in workforce management or a related field
Preferred: Certified Workforce Development Professional (CWDP)
Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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