WorkLife Analyst - Medicare Team

Location: Remote
Compensation: Hourly
Staff Reviewed: Sat, Mar 30, 2024
This job expires in: 18 days

Job Summary

A company is looking for a EAP WorkLife Analyst - Medicare Team.

Key Responsibilities:
  • Provide education about community resources, conduct resource needs assessments, and make referrals
  • Document member interactions and research, work in an inbound and outbound call center environment
  • Complete outbound phone calls, research, and handle administrative and customer service tasks

Required Qualifications:
  • 1+ year(s) of experience educating on community resources and completing resource needs assessments
  • 1+ year(s) of experience working with elderly and/or adults with disabilities
  • 1+ year(s) experience in social work or related field
  • 1+ year(s) experience conducting resource needs assessments
  • Bachelor's degree required in Social Work or related field, Master's degree preferred

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