Workload Coordinator

Job Summary

To support a high-performing legal support team, the full-time Workload Coordinator will manage daily staffing functions, balance workloads, and ensure timely service delivery in a remote environment.

Key responsibilities

• Direct daily workflow operations and coordinate coverage for seamless attorney support
• Manage staffing logistics, including PTO and leave requests, while collaborating with leadership
• Serve as the central point of contact for incoming service requests, prioritizing and monitoring work through ServiceNow

Required qualifications

• A high school diploma or equivalent
• A minimum of 5 years of relevant Legal Practice Assistant experience or equivalent
• Advanced legal technology expertise and knowledge of firm best practices
• Strong leadership skills with the ability to guide peers and produce polished legal documents
• Exceptional organizational skills and the ability to manage competing priorities in a fast-paced environment