Workload Leader

Job Summary

To support effective investigative operations, the remote-friendly Workload Leader will manage the strategic assignment and monitoring of investigative workloads while ensuring quality, timeliness, and production objectives are met.

Key Responsibilities

• Assign investigative work based on geographic coverage, availability, case priority, workload capacity, and customer requirements
• Monitor workload distribution and adjust assignments as operational needs change
• Analyze workload trends and forecasting data to support staffing and resource planning

Required Qualifications

• Active favorable adjudicated T5, T5R, or HT security clearance
• DHS experience highly desired
• Experience in workload management and resource allocation
• Strong understanding of investigative processes and contract performance requirements
• Ability to collaborate effectively with Program Management and Field Leadership