Wyoming Licensed Training Manager

Job Summary

A company is looking for a Training Manager who will be responsible for onboarding new employees and supporting the ongoing development of the Sales, Service, and Claims teams.

Key Responsibilities

• Lead and facilitate training programs for new hires and existing team members across Sales, Retention, and Claims
• Deliver training sessions virtually and in-person, tailored to individual and team needs
• Track training progress and escalate performance concerns to appropriate leadership

Required Qualifications

• Proven experience delivering training to individuals and groups in a professional setting
• Proficiency in CRM systems, Excel, PowerPoint, SharePoint, and other training tools
• Minimum of 2 years of frontline experience within the department they are training
• Self-motivated and capable of working independently with minimal supervision
• Deep understanding and high-level skill mastery of the frontline role to effectively train new team members