Zoom Contact Center Consultant

Job Summary

A company is looking for a Senior Consultant responsible for the end-to-end development, implementation, and delivery of contact center solutions.

Key Responsibilities

• Lead implementation and deployment of contact center solutions
• Design, develop, test, and deliver scalable contact center applications and features
• Collaborate with project managers and business analysts for successful project delivery

Required Qualifications, Training, and Education

• Bachelor's degree in Computer Science, IT, Engineering, or related field (preferred)
• 3+ years of experience in contact center and unified communications environments
• 2+ years of software development experience (JavaScript, Python, Java, C++)
• Experience in enterprise-level CCaaS architecture and implementations
• Industry certifications in contact center technologies (preferred)