Completes initial reviews in a timely manner, according to the patient's admission date to treatment. Is pro-active and independent in conceptualizing clinical case information from the clinical assessment and the patient record to communicate to the managed care organization for review.
Experience responding to customers via telephone, live chat, and/or social media. Prior experience with software support and training. Previous experience with insurance claims and billing. Ability to answer and speak on the telephone for long periods of time.