Bilingual in any of the following languages: Spanish. Adept at handling large call volumes, preferably with use of VOIP call systems. Experience with basic insurance guidelines. Proficient capability with pre-registration and insurance verification.
Assisting in escalated application support issues for assigned solutions. Qualifications for this position include: Travel: May include up to 25% domestic. Bachelor’s degree or higher from an accredited university. Minimum of five (5) years of Technical Support experience.
Taking phone calls for customer support during call center off hours. Solving tickets as they come in or escalating the tickets to the production team. Position Requirements Include: Ability to work from home after a 4-6 week training period in Washington DC.
Handling all client calls and issues. Required Skills: Proficiency in computers with Microsoft Office. Cleartouch experience required. Minimum of 2 years' experience deposits banking or operations servicing. Minimum of 5 years customer service experience.
A travel company is in need of a Telecommute Online Travel Support Agent. Candidates will be responsible for the following: Answering incoming calls from customers. Converting inquiries into sales. Working with leads and pending sales. Qualifications for this position include:
Participate in the on-call rotation of the network. Serve as the first point of contact for any network related event. Monitor network infrastructure and resolve and/or escalate events in real time. Applicants must meet the following qualifications:
Acting as a technical resource to other members of the department and customers. Identifying and reporting any personal quality or compliance concerns immediately to the Quality Organization. Qualifications Include: Flexibility to provide onsite support, as needed.
Core Responsibilities of this position include: Taking charge and leading the customer through the call. Engaging parents in thoughtful conversation about their children's needs. Being persistent and determined to help every parent they speak with. Qualifications for this position include: