Acting as the voice of the customer and collect feedback to drive continuous improvement across all areas including product. Monitoring and identifying adoption and utilization trends, provide recommendations based on risk and customers' needs.
Fielding a variety of inbound calls. Making seminar reservations, setting appointments, and taking messages. Fixing problems with accounts and gathering feedback. Must meet the following requirements for consideration: High School Diploma. 1 Year of experience in customer service.
A business management solution company is seeking a Telecommute Customer Service Professional. Candidates will be responsible for the following: Serving as a liaison between customers and clients Assisting with orders, account questions, billing, service cancellations and other
Being the first point of contact for patients. Scheduling appointments, verifying insurance, completing pre-certifications, and making referrals. Focusing solely on working with patients to obtain complete and accurate information. Qualifications for this position include:
Qualifications Include: Travel Required: 33% + 5+ years of experience working in an operations center at a bank or credit union. Deep understanding with Automic Automation Software and/or OpCon. Demonstrable experience helping clients solve business problems.
Core Responsibilities of this position include: Providing technical solutions in production and plan test environments. Solving tickets as they come in or escalated the tickets to the production team. Responding to and handle; alerts, abends and phone support escalations.
Ability to meet onsite occasionally with the client and other team members. Relevant Red Hat certification. Very strong understanding of JBoss, near SME level. Moderate understanding of Ansible. Strong customer facing skills. Ability to obtain security clearance within 3 months of employment.
An in home-agent contact center company is seeking a Telecommute Event Ticketing and Sales Agent. Individual must be able to fulfill the following responsibilities: Take inbound customer service calls Talk to buyers and sellers to answer questions Ensure that every customer interaction provides