An information technology company is in need of a Remote Professional Client Technology Support Representative. Core Responsibilities Include: Providing consultation, training and support. Understanding and managing client expectations.
Acting as point of contact for meeting owners throughout the lifecycle of a program. Preparing project plans and identifying and executing on delivery specifications. Providing unparalleled consultative customer service. Applicants must meet the following qualifications:
A health insurance company is in need of a Telecommute UM Administration Coordinator 2. Candidates will be responsible for the following: Handling customer inquiries both telephonically and by fax. Taking inbound calls to engage members and/or providers to verify clinical information.
Develop and maintain a knowledge base of the evolving products and services. Qualifications: Previous experience in customer service, sales, or other related fields. Ability to build rapport with clients. Ability to prioritize and multitask. Positive and professional demeanor.
Core Responsibilities of this position include: Providing customer support via email and phone. Tracking down bugs and improving documentation. Skills and Requirements Include: Exposure to programming with a language like Ruby. Understanding of how websites and web applications work.