At least 1 to 2 years of experience in a high-volume sales role. Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install and uninstall applications.
A health insurance company is in need of a Telecommute UM Administration Coordinator 2. Candidates will be responsible for the following: Handling customer inquiries both telephonically and by fax. Taking inbound calls to engage members and/or providers to verify clinical information.
Develop and maintain a knowledge base of the evolving products and services. Qualifications: Previous experience in customer service, sales, or other related fields. Ability to build rapport with clients. Ability to prioritize and multitask. Positive and professional demeanor.
Core Responsibilities of this position include: Providing customer support via email and phone. Tracking down bugs and improving documentation. Skills and Requirements Include: Exposure to programming with a language like Ruby. Understanding of how websites and web applications work.