This person will join Company as part of our global support team and support our customers around the world. Responsibilities. Company users work 24/7, so you'll be expected to work some weekends and holidays.
A health insurance company is in need of a Telecommute UM Administration Coordinator 2. Candidates will be responsible for the following: Handling customer inquiries both telephonically and by fax. Taking inbound calls to engage members and/or providers to verify clinical information.
Develop and maintain a knowledge base of the evolving products and services. Qualifications: Previous experience in customer service, sales, or other related fields. Ability to build rapport with clients. Ability to prioritize and multitask. Positive and professional demeanor.
Core Responsibilities of this position include: Providing customer support via email and phone. Tracking down bugs and improving documentation. Skills and Requirements Include: Exposure to programming with a language like Ruby. Understanding of how websites and web applications work.