Core Responsibilities Include: Responding to customer inquiries with timely and accurate information. Following all documented processes/workflow to enhance customer service. Utilizing resources and tools to accurately respond to customer inquiries. Skills and Requirements Include:
A software development company has an open position for a Remote Infographic Design Application Customer Support Specialist. Must be able to: Help incoming customer conversations Provide excellence customer experience Build relationships and engage customers by going the extra mile Position
A software development company has an open position for a Remote Software Customer Support Specialist. Candidates will be responsible for the following: Writing documentation to help users help themselves Performing logical troubleshooting Gathering valuable customer feedback Qualifications for
On time attendance to scheduled shifts is required in this role. This is a remote position covering the East Coast time zone (9am Pacific - 6pm Eastern). High School Diploma or GED. Preferred Skills & Experience. Experience with Facilities Management in a Restaurant or Hospitality setting.
At Company we're all about powering organizations with smart scheduling solutions that shorten time-to-engagement in all phases of the customer lifecycle. We are a remote-first company, where almost all our teams work from home.
Must be able to travel 2-3 times per year for required CS Training. 5+ years experience working in a client-facing, customer service role. 2+ years of account management or client relationship experience. Fluent in another language such as Ukrainian, Turkish, German, Punjabi, Russian, French.