In this role, your main responsibility will be to work with our customers via web interface, email, phone and chat to solve support tickets. Tickets are usually opened by system administrators and security experts at customers end.
When you start at Spreedly (think first 6-12 months), you'll be spending 90%+ of your time working right on the product team building functionality for customers. Building product at Spreedly is a bit unique in that our main product is a payments API used by other developers.
Needham, Massachusetts, East Rochester, New York, United States;Remote - Maine, United States;Remote - Massachusetts, United States;Remote - New Hampshire, United States;Remote - New York, United States (All Other);Remote - Vermont, United States 10/16/2019