Effectively manage project scope and change management. Coordinate and maintain interdepartmental relationships/dependencies associated with major software implementation projects. Utilize project management tools to facilitate planning and tracking of large, complex projects.
Core Responsibilities Include: Influencing and maintaining an optimal data pipeline architecture. Identifying and implementing internal process improvements. Redesigning our infrastructure for greater scalability and resiliency. Qualifications Include: Tues. /Thurs. in-office days.
In this role, your main responsibility will be to work with our customers via web interface, email, phone and chat to solve support tickets. Tickets are usually opened by system administrators and security experts at customers end.
When you start at Spreedly (think first 6-12 months), you'll be spending 90%+ of your time working right on the product team building functionality for customers. Building product at Spreedly is a bit unique in that our main product is a payments API used by other developers.