Work with new customers to customize and configure courses. Provide ongoing support to customers and resolve technical issues. Use eLearning tools such as Articulate, Camtasia, and PowerPoint. Applicants must meet the following qualifications: 2+ years of experience in a customer support role.
This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.